Terms of Service

Last updated: 15/11/2024

Welcome to TenantCE, the provider of a tenancy management system designed specifically for shared coworking spaces. These Terms of Service ("Terms") govern your use of our platform, services, and related applications (the "Service"). By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Service.

1. Acceptance of Terms

By accessing or using the Service, you represent that you are at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Services Provided

TenantCE LTD provides a software platform that enables coworking space operators ("Host" or "Operator") to manage tenant leases, bookings, payments, communication, and other operational aspects of their coworking space. The Service may include access to the following:

  • Tenant management and profile features
  • Booking and reservation systems for Meeting Rooms
  • Payment processing and invoicing
  • Communication tools for tenants and operators
  • Reporting and analytics features
  • Accountancy features

3. User Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service:

  • In any way that violates any applicable local, state, or international law or regulation.
  • To infringe upon or violate the intellectual property rights of others.
  • To transmit harmful or malicious code (e.g., viruses, malware) or engage in any activity that may disrupt or damage the Service.
  • To harass, defraud, or harm others.

4. Account Registration and Security

To access certain features of the Service, you may need to register for an account. Access to certain features within the system may be restricted to your current pricing tier, information can be found on the Pricing page. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately.

5. Payment and Fees

For tenants, payments for coworking space bookings, memberships, or other services may be processed through the Service. The terms and amounts related to these payments will be specified by the coworking space operator. By using the Service, you authorize TenantCE LTD to process payments on behalf of the operator and agree to comply with any billing terms provided by the operator.

6. Data Privacy and Security

We respect your privacy and are committed to safeguarding your personal data. By using the Service, you consent to the collection, use, and processing of your personal information as outlined in our Privacy Policy, which is incorporated by reference into these Terms. You are responsible for ensuring that any information you provide to the platform is accurate and up to date.

7. Intellectual Property

All intellectual property rights in the Service, including but not limited to software, logos, trademarks, and design, are owned by TenantCE LTD or our licensors. You are granted a limited, non-exclusive, and non-transferable license to access and use the Service for its intended purposes, subject to these Terms.

8. Termination and Suspension

We reserve the right to suspend or terminate your access to the Service at any time, without notice, if you violate these Terms or engage in behavior that harms the Service, other users, or the reputation of TenantCE LTD. Upon termination, you will lose access to the Service, and any ongoing payments or obligations may still apply.

9. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available." We do not guarantee that the Service will be uninterrupted, error-free, or meet your specific requirements. To the fullest extent permitted by law, TenantCE LTD disclaims any warranties, express or implied, regarding the Service, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.

In no event shall TenantCE LTD be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Service, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless TenantCE LTD, its affiliates, officers, employees, and agents from and against any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your breach of these Terms
  • Any violation of law or infringement of third-party rights

11. Modifications to the Terms

TenantCE reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms periodically. Continued use of the Service after any changes to the Terms constitutes your acceptance of those changes.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of English courts. Any disputes arising from or related to these Terms shall be resolved through arbitration/mediation in the United Kingdom, and you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

© 2024 TenantCE LTD